<?xml version="1.0" encoding="UTF-8"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0"><channel><title><![CDATA[Guides — OnboardFi]]></title><description><![CDATA[The latest guides and playbooks from OnboardFi]]></description><link>https://www.onboardfi.com</link><generator>RSS for Node</generator><lastBuildDate>Thu, 05 Mar 2026 22:05:45 GMT</lastBuildDate><atom:link href="https://www.onboardfi.com/guides/rss.xml" rel="self" type="application/rss+xml"/><language><![CDATA[en]]></language><item><title><![CDATA[How to Set Up Your Embedded Agent]]></title><description><![CDATA[Deploy an AI sales rep on your website that qualifies leads 24/7]]></description><link>https://www.onboardfi.com/guides/embedded-agent-setup</link><guid isPermaLink="true">https://www.onboardfi.com/guides/embedded-agent-setup</guid><dc:creator><![CDATA[[object Object]]]></dc:creator><pubDate>Mon, 09 Feb 2026 00:00:00 GMT</pubDate><content:encoded>
Turn your website into a 24/7 sales machine with AI-powered video conversations.

## What is an Embedded Agent?

An [Embedded Agent](/embedded-agent) is an AI-powered video avatar that lives on your website. When visitors arrive, your Embedded Agent engages them in real-time conversation — qualifying leads, answering questions, and capturing information — all without human intervention.

Think of it as your always-on AI SDR (Sales Development Representative) that never sleeps, never takes breaks, and handles unlimited conversations simultaneously.

**Key capabilities:**

- Real-time video AI conversations
- Lead qualification through natural dialogue
- Automatic lead capture and CRM sync
- Demo booking integration
- 24/7 availability on any webpage

## Who Should Use Embedded Agents?

Embedded Agents are perfect for:

| Use Case | How It Helps |
|----------|--------------|
| **Lead Generation** | Engage website visitors instantly, qualify them through conversation, and capture their information |
| **Product Questions** | Answer common questions about your product without requiring live support |
| **Demo Booking** | Guide qualified visitors to book demos with your sales team |
| **After-Hours Coverage** | Capture leads when your team is offline — nights, weekends, holidays |
| **High-Traffic Pages** | Handle unlimited simultaneous conversations on landing pages |

## Before You Start

Make sure you have:

- [ ] An OnboardFi account with an active subscription
- [ ] A site created in your OnboardFi dashboard
- [ ] Access to add scripts to your website (or your developer&apos;s contact info)
- [ ] Your brand colors and messaging ready

**Time to complete:** 10-15 minutes

## Step 1: Create Your Embedded Agent

### Navigate to Embedded Agents

1. Log in to your [OnboardFi dashboard](https://app.onboardfi.com)
2. Select your site from the sidebar
3. Click **&quot;Agents&quot;** in the navigation
4. Click **&quot;Create Agent&quot;** and select **&quot;Embedded Agent&quot;**

### Fill in the Basics

| Field | What to Enter |
|-------|---------------|
| **Agent Name** | A name for internal reference (e.g., &quot;Homepage AI SDR&quot;) |
| **Description** | Brief description of this agent&apos;s purpose |

### Choose Your Avatar

Select from our library of professional AI avatars. Each avatar has a unique appearance and speaking style. Pick one that matches your brand personality:

- **Ruby** — Professional and approachable
- **Carter** — Confident and direct
- **James** — Friendly and casual
- **Anna** — Warm and empathetic
- **Gloria** — Energetic and enthusiastic

&gt; **Pro tip:** Your avatar is the face of your brand to website visitors. Choose one that aligns with your company culture.

### Configure the Widget Appearance

| Setting | Description |
|---------|-------------|
| **Primary Color** | Your brand color for the widget button and accents |
| **Position** | Where the widget appears: bottom-right, bottom-left, top-right, or top-left |

Click **&quot;Create Agent&quot;** to continue to configuration.

## Step 2: Configure Your Agent&apos;s Behavior

After creation, you&apos;ll land on your agent&apos;s configuration page with several tabs.

### Info Tab — Personality &amp; Purpose

This is where you define how your agent communicates.

**System Prompt**

Write instructions for your AI agent. Be specific about:

- Your company and what you do
- The types of visitors to expect
- Key information to gather
- Tone and communication style

Example system prompt:

```
You are an AI assistant for Acme Software, a project management tool for remote teams.

Your goals:
1. Welcome visitors warmly
2. Understand their team size and current challenges
3. Explain how Acme solves common project management problems
4. Capture their email if they&apos;re interested in learning more
5. Offer to book a demo with our team

Communication style:
- Be conversational and friendly, not salesy
- Ask one question at a time
- Listen actively and respond to what they share
- Keep responses concise (2-3 sentences)
```

**Custom Greeting**

Set the first words your agent speaks when a visitor starts a conversation.

Example: *&quot;Hi there! I&apos;m Alex from Acme. What brings you to our site today?&quot;*

### Widget Tab — Appearance

Fine-tune how your widget looks and behaves:

| Setting | Purpose |
|---------|---------|
| **Widget Type** | `bottom-right` (floating) or `middle-center` (prominent) |
| **Greeting Message** | Text shown on the chat bubble before visitors click |
| **CTA Text** | Button text (e.g., &quot;Book a demo&quot;, &quot;Chat with us&quot;) |
| **Gradient** | Enable gradient backgrounds for the widget |

### AI SDR Tab — Sales Intelligence

Enable AI SDR mode for intelligent lead qualification:

| Setting | Options |
|---------|---------|
| **Primary Objective** | Lead Capture, Qualification, Demo Booking, or Custom |
| **Aggressiveness** | Low (conversational), Medium (balanced), High (direct) |

### Tools Tab — Lead Capture

Configure what information your agent collects:

| Tool | Description |
|------|-------------|
| **Lead Capture** | Enable form-based lead capture |
| **Demo Booking** | Show a &quot;Book Demo&quot; button during conversation |
| **Demo URL** | Where to redirect visitors who want a demo |

### Knowledge Tab — Train Your Agent

Upload documents to give your agent product knowledge:

**Supported formats:**

- PDF, TXT, DOCX
- PNG, JPG (product screenshots)
- PPTX (slide decks)
- CSV, XLSX (pricing, feature lists)
- URLs (web pages)

Your agent will reference this knowledge when answering visitor questions.

## Step 3: Deploy to Your Website

### Get Your Embed Code

1. Click the **&quot;Embed&quot;** tab
2. Copy the embed code snippet

The code looks like this:

```html
&lt;!-- OnboardFi Embedded AI Agent --&gt;
&lt;script
  src=&quot;https://app.onboardfi.com/embed/widget.js&quot;
  data-agent-id=&quot;your-agent-id&quot;
  data-position=&quot;bottom-right&quot;
  data-primary-color=&quot;#6558FF&quot;
  data-size=&quot;medium&quot;
  defer
&gt;&lt;/script&gt;
&lt;!-- End OnboardFi Embedded AI Agent --&gt;
```

### Add to Your Website

**For most websites:**
Paste the code just before the closing `&lt;/body&gt;` tag on any page where you want the agent to appear.

**For popular platforms:**

| Platform | Where to Add |
|----------|--------------|
| **WordPress** | Appearance &gt; Theme Editor &gt; footer.php, or use a plugin like &quot;Insert Headers and Footers&quot; |
| **Webflow** | Project Settings &gt; Custom Code &gt; Footer Code |
| **Shopify** | Online Store &gt; Themes &gt; Edit Code &gt; theme.liquid |
| **Squarespace** | Settings &gt; Advanced &gt; Code Injection &gt; Footer |
| **Wix** | Settings &gt; Tracking &amp; Analytics &gt; Add Custom Code |
| **Next.js** | Add to `_document.js` or use the Script component |

### Test Your Installation

1. Visit your website in an incognito/private browser window
2. Look for the chat widget in your configured position
3. Click to start a conversation
4. Verify your greeting and avatar appear correctly

&gt; **Troubleshooting:** If the widget doesn&apos;t appear, check your browser console for errors. Common issues include ad blockers or script conflicts.

## Step 4: Review and Optimize

### Monitor Sessions

View all visitor conversations in the **Sessions** tab:

- See conversation transcripts
- Review lead information captured
- Track qualification status
- Identify common questions

### Analyze Performance

Key metrics to track:

| Metric | What It Tells You |
|--------|-------------------|
| **Engagement Rate** | % of visitors who start conversations |
| **Qualification Rate** | % of conversations that result in qualified leads |
| **Lead Capture Rate** | % of qualified leads who share contact info |
| **Average Session Duration** | How long visitors engage |

### Iterate and Improve

Based on your data:

1. **Update your system prompt** if visitors ask questions your agent can&apos;t answer
2. **Add knowledge documents** to cover product gaps
3. **Adjust aggressiveness** based on qualification results
4. **Test different greetings** to improve engagement

## Best Practices

### Do&apos;s

- **Be specific in your system prompt** — The more context you give, the better your agent performs
- **Keep responses conversational** — This is a dialogue, not a sales pitch
- **Qualify before capturing** — Build rapport before asking for contact info
- **Monitor early conversations** — Review transcripts to identify improvement opportunities
- **Test on mobile** — Many visitors will interact from phones

### Don&apos;ts

- **Don&apos;t over-promise** — Your agent should only claim what your product actually does
- **Don&apos;t ask too many questions upfront** — Let conversation flow naturally
- **Don&apos;t ignore the knowledge base** — Upload relevant docs so your agent has accurate information
- **Don&apos;t set and forget** — Regular optimization improves results

## What&apos;s Next?

Once your Embedded Agent is capturing leads, consider:

1. **Set up lead-to-demo workflows** — Automatically route qualified leads to personalized demos
2. **Connect integrations** — Sync leads to HubSpot, Slack, or your CRM
3. **Create multiple agents** — Different agents for different pages or use cases
4. **Enable handoff** — Pass qualified leads to [Standard Agents](/guides/standard-agent-setup) for deeper demos

## Related Guides

- [How to Set Up Your Standard Agent](/guides/standard-agent-setup) — Create voice-guided product demos and interactive tutorials
- [How to Set Up Your Project Agent](/guides/project-agent-setup) — Build custom AI agents for customer onboarding portals

---

Ready to deploy your AI SDR? [Log in to your dashboard](https://app.onboardfi.com) to get started, or [contact our team](/contact-sales) for setup assistance.
</content:encoded></item><item><title><![CDATA[How to Set Up Your Project Agent]]></title><description><![CDATA[Create personalized customer portals with AI-powered onboarding and support]]></description><link>https://www.onboardfi.com/guides/project-agent-setup</link><guid isPermaLink="true">https://www.onboardfi.com/guides/project-agent-setup</guid><dc:creator><![CDATA[[object Object]]]></dc:creator><pubDate>Mon, 09 Feb 2026 00:00:00 GMT</pubDate><content:encoded>
Create personalized [customer portals](/customer-portal) with AI-powered onboarding and support.

## What is a Project Agent?

A Project Agent is an AI assistant embedded within a customer-specific project or portal. Unlike [Embedded Agents](/embedded-agent) (for websites) or [Standard Agents](/guide-agent) (for demos), Project Agents are designed for ongoing customer relationships — onboarding, implementation, and active customer success.

When you create a Project for a customer, you can assign AI agents to specific tasks or phases. These agents guide your customers through each step of their journey with your product, providing personalized assistance 24/7.

**Key capabilities:**

- Customer-specific AI assistants
- Task and phase-based guidance
- Progress tracking across objectives
- Integration with customer data
- Personalized portal experience

## Who Should Use Project Agents?

Project Agents are ideal for:

| Use Case | How It Helps |
|----------|--------------|
| **Customer Onboarding** | Guide new customers through implementation step by step |
| **Enterprise Implementation** | Manage complex rollouts with multiple phases and stakeholders |
| **Data Migration** | Provide interactive guidance through migration processes |
| **Ongoing Training** | Help customers learn new features as they become active users |
| **Customer Success** | Proactive engagement throughout the customer lifecycle |

**Availability:** Project Agents are available on **Pro** and **Plus** plans.

## Before You Start

Make sure you have:

- [ ] An OnboardFi account on the **Pro** or **Plus** plan
- [ ] At least one Account (client) created in your dashboard
- [ ] Contact information for the people who will access the portal
- [ ] A clear understanding of your onboarding or implementation phases

**Time to complete:** 20-30 minutes for initial setup

## Understanding the Project Structure

Before creating a Project Agent, understand how Projects work:

```
Project
+-- Phases (stages of the journey)
|   +-- Phase 1: Kickoff
|   |   +-- Task 1: Welcome call
|   |   +-- Task 2: Account setup --&gt; [Project Agent]
|   |   +-- Task 3: Team invitations
|   +-- Phase 2: Configuration
|   |   +-- Task 1: Integration setup --&gt; [Project Agent]
|   |   +-- Task 2: Data import
|   +-- Phase 3: Go Live
|       +-- Task 1: Launch checklist --&gt; [Project Agent]
+-- Project Clients (contacts with portal access)
+-- Documents (shared files and resources)
```

**Key relationships:**

- **Project** belongs to an **Account** (your customer)
- **Phases** contain **Tasks**
- **Tasks** can have **Project Agents** assigned
- **Project Clients** are individual contacts who access the portal

## Step 1: Create a Project

### Navigate to Projects

1. Log in to your [OnboardFi dashboard](https://app.onboardfi.com)
2. Click **&quot;Projects&quot;** in the sidebar
3. Click **&quot;New Project&quot;**

### Step 1 of 4: Project Details

| Field | What to Enter |
|-------|---------------|
| **Project Name** | Name for this engagement (e.g., &quot;Acme Corp Onboarding&quot;) |
| **Description** | Brief overview of the project scope |
| **Account** | Select the customer account this project belongs to |

&gt; **Note:** You must create an Account before creating a Project. If you don&apos;t have one, you can create it from the Accounts page first.

### Step 2 of 4: Project Structure

Choose how to structure your project:

**Option A: Use a Template**

Pre-built templates based on customer lifecycle stage:

| Template | Best For |
|----------|----------|
| **Prospect Engagement** | Pre-sale evaluation and discovery |
| **Active Customer Success** | Ongoing customer health and expansion |
| **Enterprise Implementation** | Large-scale rollouts with multiple phases |
| **Data Migration** | Guided data transfer projects |
| **Multi-Department Rollout** | Phased team-by-team deployments |

Templates include pre-configured phases, tasks, and suggested agent placements.

**Option B: Custom Phases**

Build your own structure:

1. Click **&quot;Add Phase&quot;**
2. Name each phase (e.g., &quot;Kickoff&quot;, &quot;Configuration&quot;, &quot;Go Live&quot;)
3. Add tasks within each phase

### Step 3 of 4: Appearance

Customize the portal&apos;s look and feel:

| Setting | Purpose |
|---------|---------|
| **Primary Color** | Main accent color |
| **Secondary Color** | Supporting color |
| **Brand Palette** | Choose from predefined palettes or inherit from org |

### Step 4 of 4: Contact Access

Add the people who will access this project&apos;s portal:

| Field | Purpose |
|-------|---------|
| **Name** | Contact&apos;s full name |
| **Email** | Where to send portal invitations |
| **Send Invite** | Toggle to send magic link immediately |

You can add more contacts later from the project settings.

Click **&quot;Create Project&quot;** to finish.

## Step 2: Configure Project Agents

Once your project is created, you can assign AI agents to tasks.

### Navigate to Agents Tab

1. Open your project
2. Click the **&quot;Agents&quot;** tab

### Add a Project Agent

1. Click **&quot;Add Agent&quot;**
2. Choose **&quot;Tutorial Agent&quot;** (the available template type)
3. Configure the agent:

| Setting | Purpose |
|---------|---------|
| **Name** | Agent name (e.g., &quot;Setup Assistant&quot;) |
| **Target URL** | The product page this agent will guide through |
| **System Prompt** | Custom instructions for this specific task |
| **Objectives** | What the agent should accomplish |

### Associate with Tasks

1. In the task list, find the task you want to add AI assistance to
2. Click **&quot;Assign Agent&quot;**
3. Select the Project Agent you created

When customers access this task, they&apos;ll be able to interact with the assigned AI agent for guidance.

## Step 3: Configure Portal Access

### Authentication Settings

Navigate to **Project Settings** &gt; **Authentication**:

| Setting | Options |
|---------|---------|
| **Access Type** | Public (anyone with link) or Private (authenticated) |
| **Password Protection** | Optional shared password |
| **Login Message** | Custom text shown on the login page |

### Managing Project Clients

Add, edit, or remove contacts:

1. Go to **Project Settings** &gt; **Contact Access**
2. Use the contact form to add new people
3. Toggle invitations to send or resend magic links

**Magic links:**

- Sent via email to each contact
- One-click access to the portal
- Time-limited for security
- Can be resent if expired

## Step 4: Publish and Share

### Publish the Project

1. Navigate to your project&apos;s overview
2. Click the **&quot;Publish&quot;** toggle in the header
3. Confirm publishing

Once published, your [customer portal](/customer-portal) is live.

### Portal URL

Your project portal URL:

```
https://[your-subdomain].onboardfi.com/portal/[project-slug]
```

### Invite Customers

**For magic link access:**

1. Go to Contact Access
2. Add contacts with their email addresses
3. Enable &quot;Send Invite&quot; — they&apos;ll receive an email with their unique access link

**For password access:**

1. Set a password in Authentication settings
2. Share the portal URL and password with your customer

## Project Agent Configuration Options

### Agent Settings

Each Project Agent can be customized:

| Category | Settings |
|----------|----------|
| **Identity** | Name, description, avatar |
| **Behavior** | System prompt, objectives, demo style |
| **Appearance** | Colors, UI template |
| **Task Context** | Specific instructions for this task |
| **Success Criteria** | How to know the task is complete |

### Integration Options

Project Agents can integrate with:

| Integration | Capability |
|-------------|------------|
| **Gmail** | Send emails from within the portal |
| **Calendar** | Schedule meetings with the customer |
| **DocuSign** | Send contracts and collect signatures |
| **Liveblocks** | Real-time collaboration features |

Configure integrations in **Project Settings** &gt; **Integrations**.

## Best Practices

### Project Structure

- **Keep phases focused** — 3-5 phases is ideal for most projects
- **Limit tasks per phase** — 5-7 tasks keeps things manageable
- **Assign agents strategically** — Focus AI on complex or repetitive tasks
- **Order matters** — Arrange tasks in the sequence customers should complete them

### Agent Configuration

- **Task-specific prompts** — Customize each agent&apos;s instructions for its specific task
- **Clear objectives** — Define exactly what success looks like for each agent
- **Consistent personality** — Use the same voice/style across all project agents

### Customer Experience

- **Warm welcome** — Configure a welcoming initial message
- **Progress visibility** — Ensure customers can track their completion
- **Easy access** — Use magic links for frictionless portal entry
- **Responsive support** — Monitor sessions and be available for escalations

## Monitoring and Analytics

### Track Progress

View customer progress from the project dashboard:

| Metric | What It Shows |
|--------|---------------|
| **Phase Completion** | % of phases finished |
| **Task Completion** | Individual task status |
| **Agent Sessions** | Interactions with Project Agents |
| **Time to Complete** | How long customers take per task |

### Session History

Review AI conversations:

1. Go to the **Sessions** tab
2. Click on individual sessions to see transcripts
3. Identify where customers get stuck
4. Refine agent instructions based on patterns

## What&apos;s Next?

Once your Project is running:

1. **Monitor early customers** — Review sessions to identify improvement opportunities
2. **Create templates** — Save successful project structures as reusable templates
3. **Integrate CRM** — Sync project status with your customer success tools
4. **Add documents** — Upload resources to the project&apos;s document space
5. **Expand agents** — Add more AI assistance as you identify high-value tasks

## Quick Reference

| Element | Location |
|---------|----------|
| Create project | Projects &gt; New Project |
| Add phases/tasks | Project &gt; Structure |
| Assign agents | Project &gt; Agents tab |
| Manage contacts | Project Settings &gt; Contact Access |
| Configure portal | Project Settings &gt; Appearance/Authentication |
| Publish | Project header &gt; Publish toggle |
| View sessions | Project &gt; Sessions tab |

## Agent Types Comparison

| Feature | Embedded Agent | Standard Agent | Project Agent |
|---------|---------------|----------------|---------------|
| **Purpose** | Website lead capture | Product demos | Customer onboarding |
| **Location** | Your website | Standalone page | Customer portal |
| **Audience** | Anonymous visitors | Prospects | Known customers |
| **Session Type** | One-time conversations | Demo sessions | Ongoing engagement |
| **Billing Tier** | All plans | All plans | Pro/Plus only |

## Related Guides

- [How to Set Up Your Embedded Agent](/guides/embedded-agent-setup) — Deploy an AI sales rep on your website that qualifies leads 24/7
- [How to Set Up Your Standard Agent](/guides/standard-agent-setup) — Create voice-guided product demos and interactive tutorials

---

Ready to build your customer onboarding portal? [Log in to your dashboard](https://app.onboardfi.com) to get started, or [contact our team](/contact-sales) for a personalized walkthrough.
</content:encoded></item><item><title><![CDATA[How to Set Up Your Standard Agent]]></title><description><![CDATA[Create AI-powered product demos that guide prospects through your software in real-time]]></description><link>https://www.onboardfi.com/guides/standard-agent-setup</link><guid isPermaLink="true">https://www.onboardfi.com/guides/standard-agent-setup</guid><dc:creator><![CDATA[[object Object]]]></dc:creator><pubDate>Mon, 09 Feb 2026 00:00:00 GMT</pubDate><content:encoded>
Create AI-powered product demos that guide prospects through your software in real-time.

## What is a Standard Agent?

A [Standard Agent](/guide-agent) — also called a Demo Agent or Tutorial Agent — is an AI-powered guide that walks prospects through your product. Unlike static videos or slide decks, Standard Agents have real-time conversations while demonstrating your software live.

Your AI Demo Agent opens a browser session of your product, navigates the interface, and explains features while responding to the viewer&apos;s questions. It&apos;s like having your best demo rep available 24/7, for every prospect.

**Key capabilities:**

- Live browser control of your product
- Voice-to-voice conversation with AI
- Multi-objective demos with progress tracking
- Configurable demo styles (sales, onboarding, support)
- Personalized based on prospect context

## Who Should Use Standard Agents?

Standard Agents are perfect for:

| Use Case | How It Helps |
|----------|--------------|
| **Product Demos** | Give every prospect a personalized, interactive demo |
| **Self-Serve Trials** | Guide trial users through key features without human support |
| **Onboarding** | Teach new customers how to use your product step by step |
| **Feature Education** | Deep-dive into specific features on demand |
| **Sales Enablement** | Let prospects explore while your team focuses on closing |

## Before You Start

Make sure you have:

- [ ] An OnboardFi account with an active subscription
- [ ] A site with a custom subdomain configured
- [ ] The URL of the product you want to demonstrate
- [ ] A list of features or objectives you want to cover
- [ ] Your brand colors and optional avatar/banner images

**Time to complete:** 15-20 minutes

## Step 1: Create Your Standard Agent

### Navigate to Agents

1. Log in to your [OnboardFi dashboard](https://app.onboardfi.com)
2. Select your site from the sidebar
3. Click **&quot;New Agent&quot;** or the **&quot;+&quot;** button in the header
4. Select **&quot;Standard Agent&quot;**

A new agent is created automatically and you&apos;ll be redirected to the configuration page.

## Step 2: Configure Basic Settings

### Styling Tab — Identity &amp; Appearance

| Setting | What to Enter |
|---------|---------------|
| **Name** | Your agent&apos;s name (e.g., &quot;Product Demo&quot;, &quot;Feature Walkthrough&quot;) |
| **Description** | Brief description for internal reference |
| **Slug** | URL-friendly identifier (e.g., `product-demo` creates `yoursite.onboardfi.com/product-demo`) |

### Target Application URL

This is the most important setting. Enter the URL of the product or page your agent will demonstrate.

**Examples:**

- `https://app.yourproduct.com/demo-account`
- `https://yourproduct.com/sandbox`
- `https://staging.yourproduct.com`

&gt; **Pro tip:** Create a demo account in your product with sample data. This gives your AI agent realistic content to demonstrate.

### Voice Selection

Choose your agent&apos;s speaking voice:

| Voice | Character |
|-------|-----------|
| **Charon** | Professional, authoritative |
| **Puck** | Friendly, upbeat |
| **Kore** | Calm, measured |
| **Fenrir** | Energetic, enthusiastic |
| **Aoede** | Warm, conversational |

### Brand Customization

| Setting | Purpose |
|---------|---------|
| **Primary Color** | Main accent color for the interface |
| **Secondary Color** | Supporting color for highlights |
| **Avatar Image** | Your agent&apos;s profile picture |
| **Banner Image** | Header image for the demo page |
| **UI Template** | Light theme (Dark coming soon) |

## Step 3: Define Demo Objectives

Click the **&quot;Objectives&quot;** tab to configure what your agent will teach.

### Product Name

Enter your product&apos;s name. The AI will use this naturally in conversation.

### Demo Style

Choose how your agent approaches the demo:

| Style | Best For | Behavior |
|-------|----------|----------|
| **Sales/Discovery** | Prospects evaluating your product | Focuses on value, asks discovery questions, emphasizes benefits |
| **Onboarding/Training** | New customers learning | Educational, step-by-step, checks understanding |
| **Support/Q&amp;A** | Users with questions | Direct answers, objective-focused, efficient |

### Objectives (Up to 5)

Define what your agent should accomplish. Each objective includes:

| Field | Purpose |
|-------|---------|
| **Objective Name** | Short label (e.g., &quot;Dashboard Overview&quot;) |
| **Instructions** | Detailed guidance for the AI on how to teach this |

**Example objectives for a project management tool:**

1. **Dashboard Overview**
   - *Instructions:* Navigate to the main dashboard. Explain the key metrics, recent activity feed, and navigation menu. Highlight how users can customize their view.

2. **Creating a Project**
   - *Instructions:* Click &quot;New Project&quot; and walk through each field. Explain project templates and team assignment. Create a sample project to demonstrate.

3. **Task Management**
   - *Instructions:* Open the sample project. Show how to create tasks, set due dates, assign team members, and add subtasks. Demonstrate drag-and-drop prioritization.

4. **Collaboration Features**
   - *Instructions:* Open a task and show the comments section. Demonstrate @mentions, file attachments, and activity history.

5. **Reports &amp; Analytics**
   - *Instructions:* Navigate to Reports. Explain the available report types. Generate a sample report and explain how to interpret the data.

### Call to Action (Optional)

Configure what happens when the demo completes:

| Option | Description |
|--------|-------------|
| **URL CTA** | Show a button linking to signup, booking page, or next steps |
| **Form CTA** | Collect information (coming soon) |

## Step 4: Configure Access Settings

### Session Mode

| Mode | Description | Best For |
|------|-------------|----------|
| **One-to-Many** | New session for each visitor | Public demos, landing pages |
| **One-to-One** | Single persistent session per user | Onboarding, training |

### Access Mode

| Mode | Description | Best For |
|------|-------------|----------|
| **Public** | Anyone with the link can access | Lead generation, self-serve |
| **Private** | Authentication required | Customer onboarding, gated content |

### Authentication (Private + One-to-One Only)

| Method | How It Works |
|--------|--------------|
| **Password** | Visitors enter a shared password |
| **Contact Invite** | Invite specific contacts via email magic link |

## Step 5: Preview and Test

### Preview Your Agent

1. Click the **&quot;Preview&quot;** tab
2. Verify your target URL is set
3. Click **&quot;Open in new tab&quot;** to test the full experience

### Test Checklist

- [ ] Agent loads your target application correctly
- [ ] Voice introduces the demo appropriately
- [ ] Navigation works smoothly
- [ ] Objectives are covered in logical order
- [ ] CTA appears at the end (if configured)

## Step 6: Publish and Share

### Publish Your Agent

1. In the agent header, click the **&quot;Publish&quot;** toggle
2. Confirm publishing

Your agent is now live!

### Get Your Agent URL

Your public URL format:

```
https://[your-subdomain].onboardfi.com/[agent-slug]
```

**Example:**

```
https://acme.onboardfi.com/product-demo
```

### Sharing Options

| Audience | Method |
|----------|--------|
| **Anyone** (Public) | Share the URL on your website, emails, or social media |
| **Password Protected** | Share URL + password with specific groups |
| **Contact Invite** | Send magic link invitations to individual contacts |

## Advanced Configuration

### System Prompt Customization

The system prompt is auto-generated from your objectives, but you can customize it in the Objectives tab. The AI uses this to understand:

- How to introduce itself
- What to emphasize about your product
- How to handle questions
- When to move between objectives

### Browser Behavior

Default settings optimized for demos:

| Setting | Default | Purpose |
|---------|---------|---------|
| **Viewport** | 1280x720 | Screen size for browser |
| **Block Ads** | Enabled | Removes distracting ads |
| **Session Timeout** | 30 minutes | Auto-ends inactive sessions |
| **Highlight Cursor** | Enabled | Makes AI actions visible |
| **Max Steps** | 15 | Limits demonstration length |
| **Verbose Explanations** | Enabled | Detailed narration |

## Best Practices

### Demo Design

- **Start simple** — Begin with an overview before diving into features
- **One objective at a time** — Complete each objective before moving on
- **Check understanding** — Sales/onboarding styles ask confirmation questions
- **End with action** — Always include a clear next step

### Content Preparation

- **Clean demo environment** — Use a demo account with realistic but non-sensitive data
- **Test the full flow** — Run through every objective before publishing
- **Update regularly** — Keep your demo current with product changes

### Optimization

- **Review sessions** — Watch how prospects interact and identify drop-off points
- **Refine objectives** — Adjust instructions based on common questions
- **Test different styles** — A/B test sales vs. onboarding approaches

## What&apos;s Next?

Once your Standard Agent is running:

1. **Connect to [Embedded Agents](/guides/embedded-agent-setup)** — Use handoff workflows to route qualified leads from your website
2. **Create persona variants** — Different demos for different buyer personas
3. **Set up analytics** — Track completion rates and engagement metrics
4. **Integrate notifications** — Get alerts when demos are completed

## Quick Reference

| Element | Location |
|---------|----------|
| Create agent | Site &gt; New Agent &gt; Standard Agent |
| Configure styling | Agent &gt; Styling tab |
| Set objectives | Agent &gt; Objectives tab |
| Publish | Agent header &gt; Publish toggle |
| View sessions | Agent &gt; Sessions tab |
| Public URL | `https://[subdomain].onboardfi.com/[slug]` |

## Related Guides

- [How to Set Up Your Embedded Agent](/guides/embedded-agent-setup) — Deploy an AI sales rep on your website that qualifies leads 24/7
- [How to Set Up Your Project Agent](/guides/project-agent-setup) — Build custom AI agents for customer onboarding portals

---

Ready to create your first AI demo? [Log in to your dashboard](https://app.onboardfi.com) to get started, or [contact our team](/contact-sales) for a personalized walkthrough.
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