The Open API Strategy gives developers full access to OnboardFi capabilities. Use REST endpoints to manage customers, portals, tasks, analytics, and AI interactions from your own applications.

Innovation ready

Authentication, rate limits, and monitoring are built in so you can focus on building value--not plumbing.

API Coverage

  • Customer & portal management: Create, update, and archive tenants, portals, and stages.
  • Task & automation control: Manage tasks, dependencies, and automation rules programmatically.
  • Analytics access: Pull health scores, usage metrics, and performance data into your BI stack.
  • AI operations: Trigger agent actions, retrieve transcripts, and manage knowledge sources.

Security & Governance

FeatureDescriptionBenefit
OAuth 2.0 authSecure client credentials and scoped tokensControl which apps access what
Rate limitingProtects platform stabilityPredictable performance for all tenants
Usage dashboardsMonitor calls, errors, and latencyOptimize integrations and troubleshoot quickly
Logging & alertsDetailed request logs with alerting hooksMaintain auditability and compliance

Developer Workflow

  1. Register Your Application

    Create an API client in the developer console, define scopes, and obtain credentials.

    Explore the Reference

    Use the interactive API Reference to test endpoints and review schemas.

    Prototype in Sandbox

    Execute calls against sandbox data to validate logic before impacting production records.

    Implement & Secure

    Embed API calls in your services, store tokens securely, and respect retry/backoff guidance.

    Monitor & Iterate

    Review usage dashboards, watch for errors, and optimize performance with pagination or webhooks.

Extension Ideas

Make it your own

Extend OnboardFi into internal systems or customer-facing experiences with minimal friction.

  • Build custom executive dashboards inside your BI platform.
  • Provision portals directly from your product signup flow.
  • Trigger AI agents to gather deployment details via your own interface.
  • Sync task data to internal engineering or support tools for end-to-end visibility.

Combine the Open API with Workflow Automation Triggers to blend custom logic with native automation.