Terms of Service

Last updated: January 2026

1. Agreement to Terms

By accessing or using OnboardFi's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.

2. Use License

Permission is granted to temporarily access and use OnboardFi's services for personal or business purposes in accordance with these Terms of Service. This license does not include the right to modify, copy, or distribute our software, create derivative works, or reverse engineer any part of our platform.

3. Service Description

OnboardFi provides an AI-powered customer lifecycle orchestration platform that includes embedded AI agents, guide agents, customer portals, and related services. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.

4. User Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

5. Intellectual Property

All content, features, and functionality of OnboardFi's services are owned by theGPTlab, Inc. and are protected by international copyright, trademark, and other intellectual property laws.

6. Limitation of Liability

OnboardFi shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our services.

7. Contact Information

For questions about these Terms of Service, please contact us at legal@onboardfi.com.