Pricing

Automate the First Visit.
Orchestrate the Entire Journey.

From the first website hello to the forever customer. Choose the plan that fits your growth stage—whether you need a 24/7 SDR to capture leads or a full operating system for customer success.

Choose Your Plan

All plans include a 14-day free trial. Each plan comes with session credits included. Need more? Pay only for what you use beyond your credits.

Basic

$225per month

Included monthly:

100 Session Credits

AI SDR + Demo Agent for lead qualification

Current Plan

Basic includes

  • 100 Session Credits/mo
  • Up to 5 Agents
  • Project Portals
  • Custom Domain
  • Team Collaboration
  • Advanced Analytics
  • Priority Support
✦ Most Popular

Pro

$550per month

Included monthly:

200 Session Credits

Full agent suite with project portals

Start 14-Day Trial

Everything in Basic, plus

  • 200 Session Credits/mo
  • Up to 20 Agents
  • Project Portals
  • Custom Domain
  • Team Collaboration
  • Advanced Analytics
  • Priority Support

Plus

$800per month

Included monthly:

400 Session Credits

Enterprise-grade with unlimited agents

Start 14-Day Trial

Everything in Pro, plus

  • 400 Session Credits/mo
  • Unlimited Agents
  • Project Portals
  • Custom Domain
  • Team Collaboration
  • Advanced Analytics
  • Priority Support

Enterprise

Custom

Tailored solutions for large organizations

Contact Sales

All Plus features, plus

  • Custom Session Credits
  • Custom integrations & workflows
  • Premium Support & SLA
  • Custom Security Reviews
  • Volume Discounts
  • Dedicated Account Manager

All plans include a 14-day free trial. Cancel anytime.

Compare Plans

See exactly what's included in each plan

FeatureBasicProPlus
Pricing
Monthly Price
$225/month
$550/month
$800/month
Annual PriceBilled annually
$2,100/yearSave $600
$6,000/yearSave $600
$9,000/yearSave $600
Included Session CreditsPer month
100 credits
200 credits2x Basic
400 credits4x Basic
AI Agents
Agent LimitTotal agents you can create
5 agents
20 agents
Unlimited
Embedded AI SDR
AI Demo Agent
Custom Avatars & VoicesPersonalize your agents
Guardrails & Behavior RulesControl agent responses
Multi-language Support
Project Portals
Customer PortalsBranded workspaces for clients
Portal LimitNumber of client portals
Unlimited
Unlimited
Lifecycle Stage TrackingProspect → Onboarding → Active
Document & File SharingWithin portals
Task ManagementAssign tasks to clients
Integrations
CRM SyncSalesforce, HubSpot
Calendar SyncGoogle, Outlook
Webhooks
Slack IntegrationNotifications & commands
Custom API AccessBuild custom integrations
Analytics & Insights
Conversation AnalyticsSession logs & transcripts
7 days
30 days
90 days
Lead ScoringAI-powered qualification
Basic
Advanced
Advanced + Custom Rules
Funnel AnalyticsVisitor → Lead → Demo → Close
Customer Health ScoresPredict churn & expansion
Support
Support Level
Email48hr response
Priority Email24hr response
Priority + Slack4hr response
Onboarding Assistance
Self-serve docs
1 onboarding call
Dedicated onboarding+ quarterly reviews
Dedicated Account Manager

Which OnboardFi is right for you?

The Inbound Engine: Replace Your SDR, Not Your Budget

Cost of 1 Human SDR (Annual)

$85,000

Based on average SDR salary + overhead

Cost of OnboardFi Basic (Annual)

$2,100

Platform fee for 24/7/365 coverage

Annual Savings

$82,900

You get a 24/7 AI sales rep that never sleeps, never takes a vacation, and costs 97% less than a human. Plus, it responds in under 1 second.

Frequently Asked Questions

Every AI conversation—whether with an Embedded Agent on your website, a Demo Agent walking through your product, or a Project Agent in a customer portal—uses 1 session credit. Your plan includes credits each month, and you only pay for overages. Sessions under 30 seconds are tracked but not billed.

Credits reset each billing period and do not roll over.

If you go over your included session credits, overage sessions are billed at your plan’s rate: Basic at $1.50/session, Pro at $1.00/session, and Plus at $0.75/session. For example, if you’re on the Pro plan and use 350 sessions in a month, the first 200 are included and the remaining 150 are billed at $1.00 each ($150 overage).

The Inbound Engine (Basic Plan) is for companies focused on converting website traffic. You get an embedded AI SDR and Demo Agents to qualify visitors and run product walkthroughs 24/7. The Lifecycle OS (Plus Plan) is for companies with longer sales cycles—typically 3-6+ months—who have dedicated SDRs, AEs, and Customer Success teams. It equips all three departments with AI agents and provides a unified source of truth (Project Portals) so no data is lost as deals move from stage to stage.

Upgrade when you start feeling the pain of handoffs. If your AEs are asking "what did the SDR promise?" or your CS team is saying "I don't know what was sold," you need the Lifecycle OS. It creates a single, persistent record for every customer relationship—from first touch to renewal.

You'll be prompted to upgrade to Pro (20 agents) or Plus (unlimited agents). We won't shut off your existing agents—you just won't be able to create new ones until you upgrade.

Yes. Upgrades are applied immediately and pro-rated. Downgrades take effect at the end of your current billing cycle.

Yes. All plans include a 14-day free trial. During the trial, you get full access to the plan you select. Sessions during the trial are not billed.

Yes. For organizations needing SSO, custom invoicing, SLA guarantees, dedicated support, or private cloud deployment, please contact our Enterprise team.

Basic: CRM (Salesforce, HubSpot) and Calendar (Google, Outlook) sync. Pro: Everything in Basic, plus Webhooks for custom workflows. Plus: Everything in Pro, plus premium integrations (Slack, custom API access) and priority support for new integration requests.

See customer journey orchestration in action

Experience how B2B software companies achieve 150% net revenue retention through intelligent relationship management.