Pricing built around your business

OnboardFi Pricing

Pricing built around your business. OnboardFi scales with you all the way from startup to enterprise and beyond.

  • Portal Management
  • AI & Automation
  • Data & Analytics
Core Customer Platform

Powering all of OnboardFi

Portal Management

  • Customer portals
  • Projects & phases
  • Task management
  • Document spaces
  • Team collaboration

AI & Automation

  • AI agents
  • Voice & video conversations
  • Website chat widget
  • Automated workflows
  • Smart notifications

Data & Analytics

  • Implementation tracking
  • Customer health metrics
  • Usage analytics
  • Portal engagement
  • Conversion insights
OnboardFi Products

Packages built for your business

Starter · Professional · Enterprise

Lead Capture

AI-powered website engagement for modern sales teams

Highlights

  • Core Customer Platform
  • Embeddable AI Chat Widget
  • Video-to-Video Conversations
  • Lead Qualification Automation
  • Meeting Scheduling
  • CRM Integration
  • Real-time Lead Routing
  • Website Visitor Analytics
  • Prospect Portal Auto-Creation
Professional · Growth · Enterprise

Customer Success Platform

Software for teams delivering data-driven customer onboarding and success

Highlights

  • Core Customer Platform
  • Workspace for Customer Success
  • Multi-phase Onboarding
  • Client Portal Publishing
  • Custom Domain Support
  • Health Monitoring
  • Task Automation
  • Progress Tracking
  • NPS & CSAT
  • Advanced Analytics
  • Lifecycle Stage Management
  • Churn Prevention
Professional · Growth · Enterprise

Professional Services Automation

Software for agencies and consultancies managing client delivery

Highlights

  • Core Customer Platform
  • Workspace for Professional Services
  • Project Management
  • Client Collaboration Portal
  • Time Tracking
  • Document Management
  • Deliverable Tracking
  • Capacity Planning
  • White-label Branding
  • Advanced Project Reporting

Pricing Tiers

Starter

For growing teams getting started with AI-powered customer engagement

Perfect for small teams capturing leads and managing initial customer onboarding.

  • Up to 5 customer portals
  • Up to 50 AI sessions per month
  • Embeddable AI chat widget
  • 2 integrations per agent
  • Basic analytics
  • Email support
Contact Sales

Professional

For teams scaling customer operations with advanced automation

Ideal for companies managing multiple customers with sophisticated workflows.

  • Unlimited customer portals
  • Unlimited AI sessions
  • Unlimited integrations
  • Custom domain support
  • Advanced analytics
  • Voice & video AI agents
  • API access
  • Priority email support
Contact Sales

Growth

For enterprises requiring advanced customization and automation

Built for high-growth companies with complex customer journeys and compliance needs.

  • Everything in Professional
  • Advanced workflow automations
  • Full template customization
  • Multi-language support
  • Advanced portal logic
  • Custom agent training
  • Advanced analytics & reporting
  • Dedicated Success Manager
  • Priority phone support
Contact Sales

Enterprise

Comprehensive solution for large organizations with complex requirements

Tailored for enterprises needing white-label solutions, custom SLAs, and dedicated support.

  • Everything in Growth
  • Custom integrations
  • White-label solution
  • 24/7 priority support
  • Custom SLA guarantees
  • Dedicated implementation team
  • Multi-organization management
  • SSO/SAML authentication
  • Compliance certifications
  • Strategic advisory services
Contact Sales

Custom Plans

Connect with our team for annual contracts, higher resource limits, and more.

Talk to Sales

See customer journey orchestration in action

Experience how B2B software companies achieve 150% net revenue retention through intelligent relationship management.