Customer Portal & AI Oracle

A Branded Hub for Every Stage of the Customer Journey

The Customer Portal is a multi-tenant platform that gives each of your customers their own dedicated space—adapting dynamically from prospect to onboarding to long-term success. Paired with the AI Oracle, it creates a unified source of truth that eliminates data silos and empowers every team to deliver exceptional customer experiences.

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Branded Customer Portals

Professional portals that maintain your brand while evolving with each customer relationship. From prospect evaluation through implementation to ongoing success—one persistent, intelligent workspace.

Provisioned in 300ms

https://acme.yourcompany.com/customer-portal

The Problem With Customer Data Today

Organizations struggle with fragmented customer intelligence:

🔇

Sales promises don't reach onboarding

Customers repeat themselves.

📉

Onboarding context dies when CS takes over

New reps start from zero.

🧩

Each stage uses different tools

CRM, project management, ticketing systems.

Customers ask "where do I go?"

No single destination for their journey.

💔

Handoffs lose critical information

Deals close, then chaos begins.

The result? Frustrated customers, overwhelmed teams, and preventable churn.

How It Works

One Portal, Every Stage

Each customer gets a dedicated portal that evolves with their journey.

  • Evaluation checklists and ROI calculators
  • Demo access and product documentation
  • Stakeholder collaboration on deal rooms
  • AI agents answer pre-sales questions 24/7

The portal adapts automatically based on lifecycle stage—no manual reconfiguration required.

The AI Oracle

What Is Oracle?

Oracle is an AI that knows everything about each customer. It ingests data from multiple sources and answers questions in natural language—giving any team member instant context about any customer.

ConversationsDemosTasksDocumentsSupport ticketsMeeting notesEmail threadsCRM data

The Data Continuity Problem Oracle Solves

Without Oracle

  • SDR: "What did we discuss in the demo?"
  • AE: "Did they have security concerns?"
  • CSM: "Why did they buy? What was promised?"
  • Support: "Is this a new customer or renewal risk?"

With Oracle

  • "Oracle, summarize Acme Corp's journey so far."
  • "Oracle, what were their main objections during the sale?"
  • "Oracle, what features have they not adopted yet?"
  • "Oracle, is this customer at risk of churning?"

Oracle Queries You Can Ask

Progress & Status

  • What phase is Acme Corp in?
  • What tasks are overdue?
  • When was the last activity?

Engagement & Activity

  • How often do they log in?
  • Which features do they use most?
  • Who are the active users?

Risks & Blockers

  • Are there any red flags?
  • What issues have they reported?
  • Is adoption trending down?

Opportunities

  • Are they a good upsell candidate?
  • What features are they asking for?
  • Would they be a good case study?

Historical Context

  • What was promised during the sale?
  • Who were the key stakeholders?
  • What were their original goals?

Core Features

Phase-Based Task Management

Organize work into phases with milestones, dependencies, and ownership. Both your team and customers see what needs to happen next.

  • Kanban and list views
  • Due dates and reminders
  • Assignees and watchers
  • Phase-based organization
  • Automatic progression

Why The Portal + Oracle Changes Everything

🤝

For Sales Teams

  • Deal rooms accelerate complex sales
  • Context carries forward to onboarding
  • No more "what did we promise?" questions
🚀

For Onboarding Teams

  • Start with full sales context
  • Structured phases reduce chaos
  • Handoff to CS with complete history
💚

For Customer Success

  • Instant access to customer journey
  • Predict churn before it happens
  • Drive expansion with data
👤

For Customers

  • One place for everything
  • Never repeat themselves
  • Self-service with AI support

Ready to Unify Your Customer Experience?

Stop managing customers across disconnected tools. Stop losing context at every handoff. Stop making customers repeat themselves.

One platform. Every stage. Complete visibility.

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See the Customer Portal in action

Experience how branded portals and AI Oracle transform customer relationships.