Success portals that drive expansion revenue

The same customer portal evolves into an ongoing success headquarters—where your customer success team and AI agents collaborate to maximize account value and prevent churn.

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Maintain momentum from onboarding to growth

After successful implementation, the customer portal seamlessly transitions to focus on ongoing success while preserving complete relationship history. Your customers continue using their familiar portal while your success team gains access to drive expansion and retention.

OnboardFi's success portals maximize customer lifetime value with AI-powered health monitoring, predictive analytics, and intelligent expansion orchestration. Drive predictable revenue growth through data-driven customer success.

Everything your success team needs for account growth

  • Continuous customer engagement hub

    Continuous customer engagement hub

    Your customers access ongoing support and resources through their familiar portal interface while your success team collaborates with AI agents to monitor health and identify opportunities.

    • Customer self-service support and resourcesCustomer self-service support and resources
    • Success team coordination and account planningSuccess team coordination and account planning
    • AI-powered usage monitoring and alertsAI-powered usage monitoring and alerts
  • Hybrid account management

    Hybrid account management

    AI agents track customer engagement and usage patterns while your success team focuses on strategic relationship building, expansion conversations, and renewal planning.

    • AI agents for usage tracking and health monitoringAI agents for usage tracking and health monitoring
    • Human success managers for strategic growth planningHuman success managers for strategic growth planning
    • Customer accesses both through same portal experienceCustomer accesses both through same portal experience
  • Intelligent growth orchestration

    Intelligent growth orchestration

    The portal provides your success team with complete customer journey intelligence while delivering ongoing value to customers through personalized recommendations and expansion opportunities.

    • Historical context from sales through implementationHistorical context from sales through implementation
    • Predictive insights for expansion and renewal timingPredictive insights for expansion and renewal timing
    • Coordinated outreach based on customer behavior patternsCoordinated outreach based on customer behavior patterns

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Drive predictable expansion revenue.

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