Granular Permissions align portal visibility with real-world collaboration models. Craft role presets for common personas and fine-tune access down to individual tasks or documents.

Balance transparency and control

Start with standard roles, then create custom variations as stakeholder needs evolve.

Role Architecture

Role TypeTypical AccessBest For
AdminFull portal management, theme edits, automation controlAccount owners and internal leads
MemberTask edits, document uploads, collaboration toolsProject contributors and power users
ViewerRead-only visibility into selected sectionsExecutives and advisory stakeholders
CustomTailored permissions across assets, tasks, AI featuresScenarios requiring specialized visibility

Asset-Level Controls

  • Toggle visibility for documents, tasks, and dynamic blocks per role or individual.
  • Limit AI agent access for sensitive conversations while leaving general guidance available.
  • Restrict automation triggers to admins to maintain compliance.

Managing Permissions

  1. Review Current Access

    Open the Members & Roles panel to see existing assignments and recent activity.

    Adjust Role Templates

    Add or remove capabilities (edit tasks, download files, launch automations) from role presets.

    Apply Overrides

    For specific stakeholders, override standard permissions at the document, task, or section level.

    Audit Changes

    Use the audit log to confirm who modified permissions and when adjustments occurred.

    Communicate Updates

    Notify impacted stakeholders about new capabilities or restrictions to avoid confusion.

Governance Best Practices

Stay compliant

Schedule periodic reviews--quarterly or per milestone--to ensure access still aligns with stakeholder responsibilities.

  • Implement approval workflows for high-risk permission changes.
  • Use tagging (internal vs. client) to simplify bulk updates when project phases shift.
  • Archive or deactivate accounts when stakeholders leave to maintain data hygiene.

Next, explore Security & Compliance Controls for advanced safeguards.